The Difference Between a Travel Concierge and a Travel Agent
Have you ever wondered what the difference between a travel concierge and travel agent is? While they may sound like the same thing, the services they provide for you are different.
Keep reading to find out more about the difference between a travel concierge and a travel agent.
A travel agent is essentially a salesperson. They generally represent and sell amenities for certain hotels, cruise lines, and vacation packages. This means that what they offer is limited to brands that they work with.
They aren’t allowed to provide their clients with different options or companies to choose from. On top of that, they usually have a specific set sales target that they need to meet in order to maintain their commission structure or job within their company. While you can often find great deals through some travel agents, they will not be customizable.
Once your vacation has been booked, you will get very little, if any support from your travel agent.
A great travel concierge is someone who has in-depth knowledge about many regions, areas, and countries. Usually, the best travel concierges will have first-hand experience of the offerings that they put forward to their client. This is to ensure that they can provide you with the most up-to-date, relevant information.
A travel concierge will also take the time to understand your specific goals and requirements to give you the best advice to meet them. They will also look out for your safety and comfort by anticipating any hiccups that may occur and planning around them.
If they’ve done their job right, you can enjoy a hassle-free vacation. When you work alongside a great travel concierge, you have the comfort of knowing that if an unexpected problem arises, you have someone to contact before, during, and after your holiday. The goal is total peace of mind, so you can forget about the stressful details and just focus on enjoying your vacation.
Though travel agents and travel concierges are often confused, they fulfill different roles. Travel concierges are the better option if you want an assistant who’s not tied to any specific brands and is personally involved in making your trip the best it can be.